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Plumbing Repair

How to Fix a Toilet That Keeps Running

That phantom refill sound isn't just annoying โ€” a running toilet can waste 200 gallons a day and quietly add $50+ to your water bill. The usual culprit is a worn rubber flapper: a $4 part you can replace in 10 minutes without a single tool.

Time10โ€“20 min
DifficultyEasy
Typical savings$120โ€“$200
๐Ÿ“ธ

Not sure this is your exact problem?Point your camera at it โ€” SpotFix AI diagnoses it free in seconds, with a step-by-step AR guide for your exact model.

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What you'll need

Step-by-step fix

1

Lift the tank lid and watch a flush

If water keeps trickling into the bowl after the tank refills, the flapper isn't sealing. If water runs into the overflow tube, the fill valve is set too high or failing.

2

Do the food-coloring test

Put a few drops in the tank, wait 15 minutes without flushing. Color in the bowl = leaking flapper. Confirmed diagnosis, zero cost.

3

Shut off the water and drain the tank

Twist the supply valve behind the toilet clockwise, then flush and hold the handle to empty the tank.

4

Unhook the old flapper

It unclips from two pegs on the flush valve and unhooks from the chain. Take it to the store or scan it with SpotFix AI to match the right replacement style.

5

Install the new flapper and set the chain

Clip it on, then adjust the chain with about 1/2 inch of slack โ€” too tight and it won't seal, too loose and it won't lift.

6

Turn the water back on and test

Flush twice. The tank should refill and go silent within a minute. If it still runs into the overflow tube, adjust the fill valve float down.

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Common questions

How much water does a running toilet actually waste?
Up to 200 gallons per day โ€” about 6,000 gallons a month. In most cities that's $40โ€“$80 added to your bill, every month, for a $4 part.
Which flapper do I buy? There are dozens.
Most toilets take a universal 2-inch flapper, but newer high-efficiency models use 3-inch. Scan your old flapper or the tank's model stamp with SpotFix AI and it matches the right one.
I replaced the flapper and it still runs. Now what?
The flush valve seat may be pitted or the fill valve failing. A complete fill-valve kit is about $12 and a 30-minute swap โ€” the app can walk you through it in AR.

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