VIRTUAL ESTIMATES

Virtual Estimates for Home Service Companies

An in-person estimate costs a truck roll to produce — $150–$500 in direct cost, up to $1,000 loaded — and you pay it whether or not you win the job. A virtual estimate produces the same scope from customer photos and video, with no drive time attached.

Free plan available. 3 technician-ready jobs a month, no credit card.

Why it works

In-person estimates cost a truck roll to produce

Every unpaid estimate visit spends $150–$500 in direct cost — up to $1,000 loaded — before anyone has agreed to buy anything.

Cost to produce an in-person estimate
$150–$500+
Cost to produce a virtual estimate
no truck roll
Customer intake time
under 4 minutes
App required
none
How it works

Four steps from customer call to sent estimate

The whole sequence runs from the office. Nobody drives anywhere until the job is won.

1

Send the link

Text the customer a guided intake link while they are still on the phone.

2

They capture evidence

Photos, video, and specific answers — including the equipment nameplate — from their own phone.

3

AI scopes the job

Equipment identified, likely fault ranked, suspected parts and duration estimated.

4

You quote

Your estimator reviews the packet and sends a defensible price — often before a competitor's van has arrived.

More detail on the estimating workflow: remote estimates for contractors →

FAQ

Common questions

What is a virtual estimate?
A virtual estimate is a quote produced from customer-supplied photos, video, and answers rather than an in-person site visit. For most residential repair and replacement work, the evidence needed to scope the job can be captured on a customer's phone in a few minutes.
Are virtual estimates accurate enough to quote from?
For diagnostic and repair work they are, provided the intake is structured. The determining factor is whether you captured the equipment nameplate, the failure symptom, and the surrounding conditions — not whether a person stood in the room.
How many more jobs can you quote with virtual estimates?
Since a virtual estimate consumes no truck roll and no drive time, an estimator can handle several times the daily volume of in-person visits. The practical limit becomes intake quality rather than windshield time.
Do customers accept virtual estimates?
Customers already send photos by text. A structured intake link asks for the same thing in a usable form, and most complete it in under four minutes on their own phone with no app to install.

Stop dispatching Mystery Jobs.

Start free — 3 technician-ready jobs a month, full platform, no credit card required.